ShoreTel Virtual Voice Switch VMware Tools

VMware Tools needs to be manually upgraded on the new ShoreTel Voice vSwitch or ShoreTel Virtual SA100.  As these appliances are running linux, here is the article that VMware published:

http://pubs.vmware.com/vsphere-50/index.jsp?topic=%2Fcom.vmware.vsphere.upgrade.doc_50%2FGUID-08BB9465-D40A-4E16-9E15-8C016CC8166F.html

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