I’ve already posted how to enable telnet and get to the shell for ShoreTel (non-V) switches here: danielkuchenski.com/2013/05/15/telnet-commands-for-shoretel-switches-and-shell-access/
Here are some more advanced commands that I have found useful for troubleshooting:
ifShow – Shows network interface information
lsp_ping “192.168.1.1”,100 – Tests LSP UDP connectivity to “192.168.1.1”, repeats 100 times
lspConList – Shows connectivity to other switches/servers
lspTelList – Shows all extensions known to switch
lspTelList1 – Shows detailed info for local extensions
lspTelList2 – Shows detailed info for remote extensions
reboot – Restarts the switch
routeShow – Shows the routing table
sip_debug_level=2 – Shows detailed SIP info on the console. sip_debug_level=0 is the default
**Note** Commands are case sensitive
More commands can be found in the ShoreTel release maintenance guides.
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